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Code: WAFUNDWB
Name: Warranty Administration Fundamentals
Description: Suggested for: All Service and Parts Personnel This course covers basic elements of warranty administration. It also provides an overview of DealerCONNECT and how this system can be used to facilitate warranty claim submissions. After completing this course, you will be able to: - Quickly determine the warranty coverage on any vehicle to find the flat-rate time allowed - Understand the importance of VIP - Identify items on a completed Repair Order that will result in a valid warranty claim - Understand Chrysler warranties - Understand the roles of the Warranty Administrator and Service Department in warranty-related processes